CocaCola Icecek Pakistan Jobs HR Team Leader

Coca-Cola Isaac Pakistan Jobs HR Team Leader:

Coca-Cola Isaac is looking for a Human Resource Team Leader (Reporting: Director Human Resources) at Pakistan Head Office Lahore

Job title: HR Team Leader

Grade: 16

Department: HR Service Center

Location: Lahore

Mission statement
Manage the overall performance of the HR Service Delivery Center stream in a specific (1) HR SC Hub area of ​​responsibility so that all transactions related to transactional HR processes and inquiries are provided with top countries and on time. Providing services to CCI countries in the CCI HR transaction process. Guide them also into the good behaviors and to avoid displaying some profane ones. Become an agent for changing the values ​​of the cascading company in the team. Act as a driver of change in the business process and try to identify and implement new initiatives to bring about positive business change. Make sure the team’s overall engagement is maintained in a positive direction. Ensure timely rollout and adoption of technology solutions.

Important responsibilities

  • Organize internal chain operations so that the HR Service Delivery Center Stream Service Level Agreement (SLA) is in line with and complies with CCI HR policies and procedures, HR SC standards.
  • Align service delivery priorities with HR service center managers and relevant country HR heads to ensure advanced customer satisfaction
  • Ensure high level of customer satisfaction from CCI countries
  • Set performance management and development routines at each level. Encourage, develop and coach the team for maximum performance. Ensure a healthy succession plan
  • Contact internal users to resolve issues and questions
  • Identify and respond to customer needs and ensure customer service is efficient and exceeds requirements
  • Make sure Team HR SC is fully aware of the vision and strategy and is empowered to execute projects and initiatives. Identify and discuss potential issues / threats within the team and the HR Service Center Manager
  • Improve best practice sharing and implementation
  • Build relationships with key points of contact within the HR SC HRM workstream to enhance collaboration and innovation
  • Create an atmosphere of openness and trust among the members of the river and support them
  • Candidate Education

Master’s degree

Bachelor Degree
Associate Degree
Other types of education

Important for education: Business, economics or social sciences

Apply: May 28, 2021

CocaCola Icecek Pakistan Jobs HR Team Leader